FACE has always evolved, developed and changed – reflecting the needs of our clients, the fast pace of digital media and technology, and our drive to always deliver more value. Over the past three years we have taken big strides: expanding into new continents, retaining major clients internationally, and investing in new people – growing our team to 60 full-time employees.
We are extremely proud to say our client base has grown to include Bacardi, Mazda, HERE and BASF in the UK; L’Oreal, Pernod Ricard and P&G in the US; and Hershey’s, GSK and Philips in Asia, alongside our long-term clients such as Unilever and Tesco. This means that, as a company, the way we operate also needs to grow and develop.
Following the success of the past 3 years, Andrew Needham, our CEO and Founding Partner, has decided to step back from the day-to-day running of the business to become Chairman and advisor, effective 1st April 2015. This is ahead of a planned exit from both FACE and Pulsar later in the year as he moves on to explore new opportunities.
This means Job Muscroft, currently our COO & Founding Partner, will make the natural step-up to CEO and continue to oversee our international growth.
“I am very excited about this generational shift taking place at FACE & Pulsar. We have had a fast and incredibly successful start to our global expansion, proving yet again that socially intelligent research is highly valued and in great demand. I am now delighted to be handing over to a new generation of brilliant managers to continue FACE and Pulsar’s growth and leadership of strategic insight as a service internationally”.
Our next generation managment team
As Andrew has said, our management evolution does not end there:
Matt Arnold, formerly Head of UK Qual, is now the Head of Research for Face UK & Asia.
Pulsar’s Sales Manager James Cuthbertson has done a great job smashing sales targets and growing his team, which has been reflected in his rise to Global Sales Director for FACE & Pulsar.
As a result of Cathy Parker-Sauer’s incredible work as Production Manager, she will now oversee internationally logistics as our Global Operations Director of Face.
The current Managing Director of FACE Asia, Andrew Ho, will be uprooting his life and moving to New York to lead the US office, taking over from current FACE US MD, Philip McNaughton. Philip will return to his role as Senior Consultant as he plans to spend more time with his new family.
Overall, many new job titles but underlying it all, a strong thread of continuity. We’re proud to be able to fill all these roles from talent we have developed within the FACE business, and we know that as a management team they will lead us on to further success.
Congratulations to Job and everyone on the management team for their promotions. We’re excited to be working with you for the next step of FACE’s evolution.
“The greatest thing in this world is not so much where we stand as in what direction we are moving.”
― Johann Wolfgang von Goethe