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Archive for the ‘Oscars’ Category

Increasingly, companies and organisations are using social media as a crystal ball to predict the future. Negative spikes in sentiment to predict a drop in stock prices, explosive volumes of mentions to predict the election of a candidate (or a hung parliament, as Tweetminister predicted at the last elections. Check out a couple more examples here and here)

So far the trick worked: high levels of social media mentions and engagement = social relevance. But this case is different. Nine films are nominated for Best Picture at Sunday’s Oscars. According to many sources, “The Artist” is the favorite to claim the big prize. But the Academy choses the winners, not the general public. Or does it?

Yes and no. The members of the Academy are members of the audience too, and as such they are influenced by the people who surround them, especially the ones that are most similar to them, and share similar tastes. However, there are many other factors that come into play in this case, and a simple prediction model based on social relevance (= high levels of mentions, sentiment, engagement) will probably not do the trick.

First of all, sheer volumes of mentions in this case are less relevant than they are in a political election or in any other public event shaped by the audience.

A few other studies on the Oscars have used volumes of tweets or likes on Facebook as indicators. One study is predicting The Help to be the absolute favourite. Another one predicts the Midnight in Paris to be the favourite. There seems to be a little confusion around.

Our data points elsewhere. First of all, we didn’t just measure volumes of mentions of the movie, we looked at volumes of mentions in relation to the award nomination. And not only at that: we looked at the sentiment of those mentions, their visibility and the engagement they generated.

Second, this can’t be just about social media as the final judgement will be expressed by a panel of experts/practitioners. We think social media data is most useful when mapped against other data streams, because social media doesn’t happen in a void.

This approach is part of what we call Augmented Research. In this study AR meant combining the following streams of data harvested for two weeks (Feb 7th – Feb 21st):

1) Volume of tweets, status updates, blog posts, forum posts, news articles, images and videos.
2) Odds for each movie nominated against each Award.
3) Box Office Data for each movie.
4) Experts ranking via Polls and online ratings.

So we have been looking at something like this for each movie:

We are not going to delve into the details of the graph above, but what is interesting is that there seems to be a correlation between the box office data and the social media data. Peaks at the box office anticipate peaks in social media in smaller and smaller increments. We haven’t seen any of the opposite: peaks in social media anticipating peaks in the box office data. Which could potentially indicate something interesting in terms of influence dynamics and the relationship between traditional media and social media, at least for now.

But let’s not digress. We wanted to see if any of the above could be of any use to predict which film is going to win the Oscar for Best Picture on Sunday.

We started looking at volumes of buzz around each of the nine nominated movies (Feb 7th – Feb 21st). The doughnut below shows days as circles and within each circle the proportion of buzz associated to each movie.

According to this model, The Help should be the Oscars favourite, but the ranking is rather balanced:

1) THE HELP
2) MONEYBALL
3) THE ARTIST
4) THE DESCENDANTS

We then introduced the Sentiment of those conversations in order to weight volumes. But the landscape got even more balanced. Unfortunately.

We decided to try something else. When it comes to the Oscars, social relevance doesn’t necessarily mean being Award-worthy. So we then looked at just the conversations that were related to the Oscar nomination for Best Picture (“movie title” + “Oscars” | “movie title” + “Best Picture” and so on for 15 stings per movie, Feb07th-Feb21st). We started seeing some clear movements in the chart.

The Artist got some serious traction and the new ranking looked like this:

1) THE ARTIST
2) THE HELP
3) HUGO
4) THE DESCENDANTS

Although The Artist looks solidly ahead (more than double the volumes than any of the contenders), there is still a good chance of a catch up, especially since all the top contenders are extremely close to each other.

We needed another opinion, and we asked it off the people who are actually closer to it all: the critics. We pulled some good data off Metacritic and layered the critics score on top of the social media scores. We used the Metascore, based on 40+ critics globally for each movie. And this is the result.

The Artist is now clearly running away and the competition lags behind in a rather compact front of four movies including The Descendants, Hugo, The Help and Moneyball.

In search for an even safer bet we then looked at the betting experts. We layered the daily data coming from the bookies for each movie on top of the social media data. And this is what happened…

Well, this kind of helps. I guess we will be placing our bets on The Artist as Best Picture at the 2012 Oscars.

A few people have been campaigning in support of The Artist. We mapped them out and found out that one of them is Bret Easton Ellis.

We will be watching the Awards Ceremony tomorrow night and check whether our prediction was any good. Not that we are going to make any money though, looks like this is the safest bet ever.

“Who will win the Oscars?” It’s the question on every movie-buff’s lips. But, depending on who you are, the right question could be “Where is everyone looking?” This is particularly true for anyone advertising during the Oscars run-up and attempting to piggy-back off of its popularity. It’s also true for publishers posting online content about the Oscars.

Who these sites and people are is not really that interesting. What they are is. Are they regular Oscar Fans? Journalists? Actors or other industry people? Fashion news sources? Entertainment news sources? Could they be regular ol’ general news sources? Or are they “Stalkers”; those probably-not-human Twitter feeds with dedicated and non-stop coverage? Where are people getting their Oscar news? And what can Marketers learn from it?

Example bios from a "stalker" feed, fan feed, and industry feed, illustrating what we mean by these labels.

As part of our Oscars tracking study, we have created several searches focusing on different aspects of the Oscars and particular award categories, such as Best Picture or Best Supporting Actress. People were talking about the Oscars mostly on Twitter, Blogs, and in the News. The other potential channels, Social Media (aka Facebook), Forums, Videos, and Images just weren’t getting used much, although people did tend to respond to the few videos posted. Twitter also saw a large number of responses. Because of this consistent pattern, though, I’ll just be looking at Twitter, News sources, and Blogs.

In order to analyze these channels, I looked at the top Influencers by Volume, Visibility, and Engagement on Twitter and by Visibility for Blogs and News. Due to the similarity of the searches – all of them were concerned with the Oscars – there were only 14 different news sites that ranked in the top five for all the searches we’ve been running. Many were listed more than once in the separate searches. The same goes for Blogs, which had only 13 highly ranked sites. Twitter, as one might expect considering the larger author pool, has more feeds to look at, with 73 separate accounts listed at least once in the top five by Volume, Visibility, or Engagement in the various searches.

1. General News Rules

News sources by type, showing General News Sources as the most often listed as influential.

Though this is an entertainment topic, entertainment news sources aren’t getting that many views. More general news sites or Twitter feeds and fashion news sites or Twitter feeds were listed as the most visible.

This could be the result of a few causes, such as there being relatively fewer entertainment news sources of large size. It’s a competitive world out there. General news sources also have a greater advantage since they have so many followers and eyeballs watching them for entirely unrelated reasons. However, this can’t be the only reason, since the highest ranking news sites by volume of mentions of our keywords were, almost always, the same as those ranked highly by visibility. The general news sites are simply talking about the Oscars more, and, thanks to their large presence in the news-realm anyway, have a correspondent higher visibility.

The only channel where the entertainment news sources beat out the general news sources was Blogs. Blogs by nature are highly specialized. Likely, there are simply fewer general news sources than entertainment news sources.

Blog channel winners by type, showing that Entertainment blogs are listed the most frequently as influential.

Marketing Implication 1: Entertainment news sites are very targeted, yes, but if your product is more general, you might want to consider advertising with the general news sites, too. They are getting plenty of eyeballs and cover entertainment topics as well.

2. Talk to Those in the Know

Though the news sites that cover them seem to be suffering, the celebrities and industry players themselves are in fine form, particularly on Twitter. After all, following celebs is a common reason to be on Twitter in the first place and the top 5 most followed Twitter accounts all belong to celebrities.

Keep in mind that our “Industry” category isn’t just really famous celebrities; it’s anyone who works in the entertainment industry. The chart below makes these people look like the thought leaders they are. These are the people in the know about, and with a keen interest in, the Oscars.

There is more here than simple popularity. Not only have industry members ranked highly in terms of visibility, they have outshone every other type of Twitter account in Engagement. Perhaps the old stereotype is true – artsy folk are social and like to talk. And they have been talking the most about the Oscars. In terms of Volume, more Industry members have been ranked than any other account, except Stalkers.

Marketing Implication 2: This is just more support for the idea of identifying the people in the know about your product category. Engage them. They are probably pretty chatty about their field of interest!

3. Are Stalker Feeds Really All Bad?

Twitter channel winners graph showing that journalists and "stalker" feeds are very similar.

Oddly enough, probably not. Yes, they are the opposite of what most social media “gurus” consider good. They post non-stop about a single topic, don’t talk to other accounts, and have no personality. But if all that is true, why do they have such a high Engagement Ranking? Stalker feeds were ranked just about as highly as Journalists in Engagement.

Remember, I’ve defined “Stalker feed” as a feed that appears to be a bot that posts about a single thing, such as celebrity gossip. In general, these bots post links to articles. Our system uses ReTweets as a measure of engagement, allowing for a Twitter feed that does not talk much to other accounts, but is retweeted frequently. And that seems to be what’s happened here.

Marketing Implication 3: Stalker feeds may seem like spam, but they are a news source, similar to journalists. People may follow these feeds to get their specialized news on a topic. Being mentioned or linked to by one of these feeds may not be a bad thing, after all.

Face is proud to announce the Oscar Buzz Awards! This is Face’s very own Oscar awards ceremony where YOU, not the Academy, will decide the winners! This special multi-part blog series brings an element of democracy to the four most hotly-debated awards of Best Picture, Best Director, Best Actor and Actress and Best Supporting Actor and Actress. It will also show, in a pretty fun laidback kind of way, how we at Face use multi-method research to answer complex and relevant questions.

One part of our research strategy will be monitoring the social media world, hunting for mentions and monitoring the sentiment around the nominated actors and films (as well as those beloved actors and movies that were overlooked!), but we are also employing an integrated research approach, to truly get to the heart of who you, the movie-goers, really think should win.

This first post focuses on the reactions we’ve seen to the nominations. This is always a point of contention and this year is no exception. In the best actor category we saw close to 7000 tweets from aggrieved fans on the top 5 most mentioned actors who missed out, in just two days following the announcement of nominations.

But before we go any further, who made the cut?

Whilst a number of these nominations were fairly predictable with The Artist and The Descendents touted to do well and coming away with two and three nominations each, there was also a number of contentious oversights.

Twitterers were most aggrieved by the overlooking of Ryan Gosling and Michael Fassbender for the Best Actor category.

Potter fans also voiced their opinion in supporting Alan ‘Snape’ Rickman, whilst being disappointed the franchise as a whole was overlooked.

We have also tracked the nominations people were most surprised by.

What came out of the sentiment from both the snubs and surprise nominations was a clear sense that the Academy has their favourite actors and actresses and this was biasing the nominations.

The major movie blogs have also strongly voiced their opinion of a sense of bias and foul play this year.

“I know the academy has a reputation of being biased, but, wow, did they screw up big this year,” The Good 5 Cent Cigar.

The question is though, are people getting tired of the Academy being deaf to the views of the public? And is it a driving force in the declining viewing figures of the ceremony?

“Two years ago, the 80th awards set the disappointing record of being the least viewed ceremony domestically – 32 million viewers. At the same time the talent show American Idol was getting around getting 30 million people tuning in” Channel 4 News.

The trends in TV generally do not look good for the Academy’s big night. The two major trends continue to be reality-based, with participation-based reality competitions such as The X Factor, American Idol and even renewed interest in the Big Brother format drawing in millions. The other more recent reality TV trend is the new form of pseudo-reality TV, with The Only Way is Essex and Geordie Shore leading the way in the UK, inspired by the likes of Jersey Shore and The Hills from the USA. Both of these reality TV formats combine an element of glamour with a sense of accessibility for the viewers – something that may be lacking in the current Oscars format.

The view people have of the Academy as a closed circle, elitist and biased, is in stark contrast to these other growing popular TV formats which people can engage with much more directly. However, the Oscars this year are stepping up the dialogue. Fans are running a very active Twitter account and micro-site featuring the feed on the Oscars site called Oscar. This should help viewers to feel more engaged with the awards. It is also supported by a number of blogs and an Oscars app providing a much more holistic way of engaging with the build up. But will this be enough?

Do you think people’s dissatisfaction with the nominations is driving declining viewing figures? Or is this awards format being undermined by the reality TV?  What could the Academy do to correct this? Would a people’s choice award undermine the whole thing or drive engagement?