Andrew is a serial entrepreneur and innovator with a 15 year track record of building successful media and marketing businesses aimed at niche segments. Throughout his career Andrew has pioneered new techniques and methodologies of working with consumers from peer to peer marketing in the 1990′s to co-creating with consumers for research and innovation in the last five years.  He is passionate about understanding customer audiences, being instrumental in setting up Face’s collaboration communities, Headbox (aimed at youth) and Mindbubble (aimed at women) and how to market with consumers rather than at them. He brings 15 years of combined experience in brand marketing research and innovation having worked with clients such as Orange, Unilever, Boots, GSK and Reckitt Benckiser.

Andrew is Vice President of WOMMA UK, a member of the Marketing Society and the MRS and is a regular panel speaker at insight, innovation and marketing conferences and contributes often to the research and marketing press.

Outside of work Andrew can be found running, doing endless activities with his three children, watching cricket or sailing.

Andrew Needham on Linkedin

As the Managing Director at Face, Job helped start the company in 2004 and brings 15 years research, marketing and innovation experience to his current role having worked on clients such as GSK, News International, Unilever, O2 and Google. As well as driving the business day to day Job is passionate about finding intelligent and creative solutions for our rapidly growing list of clients. Job has also been at the forefront of developing on-line qualitative and social media research and has personally overseen the launch of our research communities’ headbox.com and mindbubble.com. Job is a member of The Marketing Society, the MRS and a member of WOMUK.

Outside of work Job is married with 3 children and whatever spare time he has is now spent cycling around the parks of SW London and watching Liverpool trying to recapture the glory days of the 70/80′s

Job Muscroft on Linkedin

Philip heads up the Face Office in New York.  He has worked in the Market Research industry for 15 years and has worked from Tokyo to Moscow to San Francisco, online & offline, qualitative & quantitative, from FMCG to UX through brand strategising, concept creating, creative development & social media monitoring.  He is a regular Industry Conference speaker on co-creation and online community research.  When he’s not doing that, he is working out ways to get to the South Pole.

Philip Mcnaughton on Linkedin

Francesco holds a PhD in Sociology and Digital Media (2004-2007) from Università degli Studi di Roma ‘La Sapienza’ and from University of Toronto at the McLuhan Program in Culture and Technology where his research focused on Immersive Media, the evolution of Audiences and the rise of Social Software.

Over the past ten years he has been involved in community design, market research and immersive media as a researcher, web strategist and creative technologist working for research agencies and web start ups.

At Face, Francesco focuses on developing new ways of conducting research specializing in online communities, social media analysis, open data, lifelogging and social simulations.

Francesco is a regular speaker at research, innovation and technology conferences such as WARC, MRS, ESOMAR, AURA, World Business Forum, Word of Mouth Summit, Visual Web Convention, Virtual Worlds Forum, Serious Virtual Worlds, Digital Content Distribution, Engage Conference.

He runs the Social Media Lab at IULM University in Milan and blogs here and at Makers Of Universes

Francesco D’Orazio on Linkedin

As the Commercial Director Daniel is responsible for ensuring clients get world class service and results when working with Face. Daniel has been instrumental in helping clients such as Unilever, Reckitt Benckiser and Nokia to adopt more collaborative approaches to research and planning.  Over the past few years Daniel has also been at the forefront of developing social media research and now works closely with clients such as O2 helping them to maximise the potential of this new source of insight.

Daniel Tompsett on Linkedin