Andrew NeedhamFounding Partner & CEO
Andrew is a serial entrepreneur and innovator with a 15 year track record of building successful media and marketing businesses aimed at niche segments. Throughout his career Andrew has pioneered new techniques and methodologies of working with consumers from peer to peer marketing in the 1990′s to co-creating with consumers for research and innovation in [...]
Job MuscroftUK MD & Global COO
As the Managing Director at Face, Job helped start the company in 2004 and brings 15 years research, marketing and innovation experience to his current role having worked on clients such as GSK, News International, Unilever, O2 and Google. As well as driving the business day to day Job is passionate about finding intelligent and [...]
Philip McnaughtonManaging Director, Face N.Y.
Philip heads up the Face Office in New York. He has worked in the Market Research industry for 15 years and has worked from Tokyo to Moscow to San Francisco, online & offline, qualitative & quantitative, from FMCG to UX through brand strategising, concept creating, creative development & social media monitoring. He is a regular Industry [...]
Francesco D’OrazioChief Innovation Officer, Head of Face Labs
Francesco holds a PhD in Social Sciences and Digital Media (2004-2007) from Università degli Studi di Roma ‘La Sapienza’ and from University of Toronto at the McLuhan Program in Culture and Technology where his research focused on Immersive Media, the evolution of Audiences and the rise of Social Software. Over the past ten years he [...]
Andrew HoManaging Director, Face Asia
Andrew Ho has spent 16 years as client, agency strategist and consultant across all of SEA and North Asia. His experience is through-the-line – from strategic to executional development – which uniquely allows him to lead team thinking by applying creativity to insight, practical intelligence to idea generation and gives him the ability to adapt & [...]
Matthew ArnoldEuropean Head of Research
Matt has been working in the world of research and consultancy for 13 years. His career has taken him from boutique research and planning consultancies to larger full service agencies. These include Hall & Partners, Quadrangle and The Nursery. He now satisfies his drive for innovation and creativity in research at Face, where he is Head of Research [...]
Daniel TompsettGlobal Commercial Director
As the Global Commercial Director Daniel is responsible for ensuring clients get world class service and results when working with Face. Daniel has been instrumental in helping clients such as Unilever, Reckitt Benckiser and Nokia to adopt more collaborative approaches to research and planning. Over the past few years Daniel has also been at the [...]
Cathy Parker-SauerGlobal Production Manager
Cathy has 8 years experience in market research project management. Prior to joining Face Cathy managed a successful viewing facility in London working with clients such as Mastercard, Unilever and Samsung. In her position as Production Manager Cathy has developed a fantastic network of creative venues, recruiters and global partners that enable her team to [...]
Sharmila SubramanianResearch Director
Sharmila has been at Face for two and a half years. Before that, she spent three and a half years in international qualitative research at Flamingo. During this time, she has pursued her keen interest in online and mobile research, co-creative and ethnographic methodologies and applied these all over the world, from hanging out with [...]
Esther GarlandResearch Director
Before joining Face Esther has spent 7 years working at Golley Slater and Dare in planning roles working on clients such as Vodafone, Barclays, Sony, COI and The Army. At Face Esther specialises in leading planning and innovation projects in emerging markets for clients such as Unilever, Reckitt Benckiser and Nokia. When she is not [...]
Lucy BothamCommercial Manager
Lucy joined Face in September 2008 and has quickly become a key contact for many Face clients including Reckitt Benckiser, Unilever and Kimberly Clark. Lucy has worked on over 50 co-creation projects with clients and is an expert in helping people collaborate and get the most out of their interactions whether online or offline. Outside [...]
Oana StroieCommercial Manager, Europe
Oana’s journey into the world of consumer and market research started in 2008, when after graduating from Rotterdam School of Management, with a Masters of Science in Marketing Management she joined the Global Consumer and Market Intelligence department at Philips HQ in Amsterdam. In the four and a half years at Philips, Oana gained extensive [...]
Ludwig DuranSenior Research Executive
Before discovering his love of qualitative research and brand strategy, Ludwig spent time shoring up his project management and strategic research experience at IBM Austria and a London-based Fund of Hedge Funds. Ludwig’s interest in qualitative research began during his MSc in Politics and Government in the European Union at the LSE. He then went on to hone [...]
Riki NeillResearch Manager
Riki left Nottingham University after completing a Masters course combining psychology and technology design. Focusing on qualitative methods and online social behaviour, he used his major project to assess co-creation techniques in designing musical software for primary education. After 3 years working in commercial market research at GfK NOP; he now continues his passion for [...]
Jessica OwensSocial Media Research Manager
Jessica completed a BA in Anthropology at LSE and a research Masters at UCL before deciding to swap the study of remote Papua New Guinea tribes for commercial research into the equally exotic UK consumer. After starting her career focusing on financial and public sector projects and interviewing respondents from company directors to the unemployed, [...]
Linda MarutaDigital Project Manager
Linda has worked in the Mobile Gaming sector and brings with her solid Project Management experience working alongside developers. She joined the Production team in January 2012 and is part of the team that “makes things happen” ensuring that our research platforms run smoothly. She holds a degree in Advertising and Marketing Communications, and is [...]
David MoonProduction Executive
David joined Face in 2008 after taking part in a Face-run workshop as a co-creator. Since then he has clung on to the company like a persistent illness. He has worked in many different roles including Community Management, Recruitment, Workshop support and he now works in the Production team organising logistics for workshops in the [...]
Adrianne SextonProduction Executive
Originally from New Orleans, LA, Adrianne moved to London to complete her BA in Communications and Art, Media and design at Richmond American International University. After completing her degree in May 2010, Adrianne joined Face, where she is responsible for assisting the Production Team with everything from recruitment, to handling the logistics of Co-creation workshops [...]
Piers LeonardSnr Research Executive
Piers has taken what could kindly be termed as a circuitous route into market research. Emerging into professional life as a fresh-faced graduate of Trinity College, Dublin, Piers decided the logical career step was to move to Paris in search of a bohemian existence. Swiftly kicked back into reality, he hopped on a plane to [...]
Kate DavidsResearch Executive, Face N.Y.
Kate Davids joined Face first as an intern while studying in London to receive her Masters in Digital Marketing. While studying for her undergraduate Marketing degree at Arizona State University, she also earned a dual degree from ESC Toulouse in France, where she studied for one scholastic year and worked on her fluent French. Upon [...]
Adina DaarResearch Manager, Face N.Y.
Adina joins Face US with over six years of experience working with global clients from a wide array of industries including transport, communications, technology and consumer goods. She brings with her a passion for observation and ethnographic research as well as a desire to help companies derive insights by looking at holistic consumer experiences and [...]
Shona ZaccariaFinancial Controller
Shona joined Face 3 years ago, initially as a Management Accountant . She quickly moved onto the role of Financial Controller, where she is responsible for all the number crunching. She serves as the link between the Finance Team and Senior Management, and spends most of her time making sure the business is running smoothly [...]
Giuseppe PolimenoSocial Media Research Executive
Giuseppe joined FACE in 2012. Before joining the social media team, he held various research roles gaining first-hand exposure to innovative online community research and off-line co-creation techniques. Giuseppe is a truly passionate researcher and particularly enjoys digging into data and leverages on his academic background to deliver actionable business insights. He holds a BA [...]
Anthony FradetSocial Media Research Manager
Since gaining a Masters degree from CELSA (Sorbonne University), Anthony has spent 5 years working for French market research companies, with quantitative, qualitative and social media focus. He completed research for blue-ship clients, essentially in media and digital field (Orange, Samsung, Ubisoft, Google, Canal+,…). Anthony joined FACE in 2013 and before joining Face, he was [...]

























