Andrew NeedhamFounding Partner & CEO
Andrew is a serial entrepreneur and innovator with a 15 year track record of building successful media and marketing businesses aimed at niche segments. Throughout his career Andrew has pioneered new techniques and methodologies of working with consumers from peer to peer marketing in the 1990′s to co-creating with consumers for research and innovation in [...]
Job MuscroftManaging Director
As the Managing Director at Face, Job helped start the company in 2004 and brings 15 years research, marketing and innovation experience to his current role having worked on clients such as GSK, News International, Unilever, O2 and Google. As well as driving the business day to day Job is passionate about finding intelligent and [...]
Saul ParkerResearch Director
With an undergraduate degree in Anthropology and Archaeology from Oxford and after completing a Research Masters in Anthropology at UCL, Saul joined the agency world. He worked for a number of years in brand and communications strategy at Naked Communications and Saatchi X, working on brands like IKEA, Orange, and Sony, before moving to Flamingo [...]
Francesco D’orazioResearch Director, Head of Social Media
Francesco holds a PhD in New Media and Sociology from Università degli Studi di Roma ‘La Sapienza’ and from University of Toronto at the McLuhan Program in Culture and Technology where his research focused on immersive media and the social web. Over the past ten years he has been involved in social networking, collaborative research [...]
Philip McnaughtonResearch Director
Philip specialised in traditional qualitative research for the first 8 years of his career working at Synovate for clients such as Dyson, Abbey, Durex, Walkers and British Gas. He then joined Face where he developed his passion for collaborative research, focusing particularly on pioneering online research communities for clients such as Coca Cola, Unilever and [...]
Sharmila SubramanianAssoc. Research Director
Sharmila joined Face after having spent three and a half years in international qualitative research at Flamingo. During this time, she pursued her keen interest in workshop and ethnographic methodologies and applied these all over the world, from hanging out with financially constrained teens in arcades in rural China, to exploring the ins and outs [...]
Esther GarlandResearch Director
Before joining Face Esther has spent 7 years working at Golley Slater and Dare in planning roles working on clients such as Vodafone, Barclays, Sony, COI and The Army. At Face Esther specialises in leading planning and innovation projects in emerging markets for clients such as Unilever, Reckitt Benckiser and Nokia. When she is not [...]
Riki NeillSenior Research Executive
Riki left Nottingham University after completing a Masters course combining psychology and technology design. Focusing on qualitative methods and online social behaviour, he used his major project to assess co-creation techniques in designing musical software for primary education. After 3 years working in commercial market research at GfK NOP; he now continues his passion for [...]
Jessica OwensSenior Research Executive
Jessica completed a BA in Anthropology at LSE and a research Masters at UCL before deciding to swap the study of remote Papua New Guinea tribes for commercial research into the equally exotic UK consumer. After starting her career focusing on financial and public sector projects and interviewing respondents from company directors to the unemployed, [...]
Ludwig DuranSenior Research Executive
Before discovering his love of qualitative research and brand strategy, Ludwig spent time shoring up his project management and strategic research experience at IBM Austria and a London-based Fund of Hedge Funds. Ludwig’s interest in qualitative research began during his MSc in Politics and Government in the European Union at the LSE. He then went on to hone [...]
Daniel TompsettCommercial Director
As the Commercial Director Daniel is responsible for ensuring clients get world class service and results when working with Face. Daniel has been instrumental in helping clients such as Unilever, Reckitt Benckiser and Nokia to adopt more collaborative approaches to research and planning. Over the past few years Daniel has also been at the forefront [...]
Lucy BothamAccount Manager
Lucy joined Face in September 2008 and has quickly become a key contact for many Face clients including Reckitt Benckiser, Unilever and Kimberly Clark. Lucy has worked on over 50 co-creation projects with clients and is an expert in helping people collaborate and get the most out of their interactions whether online or offline. Outside [...]
Chris HardingCommunity Manager
After three years bouncing around London as a pen for hire, committing his scribbles to print with the likes of Dazed and Confused, Vice Magazine and the Evening Standard, Chris found his natural habitat on Face’s online communities. He handles the affairs of Headbox, Mindbubble, Betterama and the X Crowd as well as keeping Face’s [...]
Cathy Parker-SauerProduction Manager
Cathy has 7 years experience in market research project management. Prior to joining Face Cathy managed a successful viewing facility in London working with clients such as Mastercard, Unilever and Samsung. In her position as Production Manager Cathy has developed a fantastic network of creative venues, recruiters and global partners that enable her team to [...]
David MoonProduction Executive
David joined Face in 2008 after taking part in a Face-run workshop as a co-creator. Since then he has clung on to the company like a persistent illness. He has worked in many different roles including Community Management, Recruitment, Workshop support and he now works in the Production team organising logistics for workshops in the [...]
















