Andrew NeedhamFounding Partner & CEO
Andrew is a serial entrepreneur and innovator with a 15 year track record of building successful media and marketing businesses aimed at niche segments. Throughout his career Andrew has pioneered new techniques and methodologies of working with consumers from peer to peer marketing in the 1990′s to co-creating with consumers for research and innovation in [...]
Job MuscroftManaging Director & COO, Face UK
As the Managing Director at Face, Job helped start the company in 2004 and brings 15 years research, marketing and innovation experience to his current role having worked on clients such as GSK, News International, Unilever, O2 and Google. As well as driving the business day to day Job is passionate about finding intelligent and [...]
Philip McnaughtonManaging Director, Face N.Y.
Philip heads up the Face Office in New York. He has worked in the Market Research industry for 15 years and has worked from Tokyo to Moscow to San Francisco, online & offline, qualitative & quantitative, from FMCG to UX through brand strategising, concept creating, creative development & social media monitoring. He is a regular Industry [...]
Francesco D’OrazioChief Innovation Officer, Head of Face Labs
Francesco holds a PhD in Sociology and Digital Media (2004-2007) from Università degli Studi di Roma ‘La Sapienza’ and from University of Toronto at the McLuhan Program in Culture and Technology where his research focused on Immersive Media, the evolution of Audiences and the rise of Social Software. Over the past ten years he has [...]
Daniel TompsettCommercial Director, Face N.Y.
As the Commercial Director Daniel is responsible for ensuring clients get world class service and results when working with Face. Daniel has been instrumental in helping clients such as Unilever, Reckitt Benckiser and Nokia to adopt more collaborative approaches to research and planning. Over the past few years Daniel has also been at the forefront [...]
Cathy Parker-SauerProduction Manager
Cathy has 8 years experience in market research project management. Prior to joining Face Cathy managed a successful viewing facility in London working with clients such as Mastercard, Unilever and Samsung. In her position as Production Manager Cathy has developed a fantastic network of creative venues, recruiters and global partners that enable her team to [...]
Oliver LewisHead of Social Media
Prior to joining Face, Oliver was Head of Social Media Evaluation at Aevolve and Insights Director with Synthesio, working across a range of clients from various sectors. Oliver specialises in social media analysis and is working at merging this data source with various other quantitative research techniques to provide a full picture of consumer online [...]
Sharmila SubramanianResearch Director
Sharmila has been at Face for two and a half years. Before that, she spent three and a half years in international qualitative research at Flamingo. During this time, she has pursued her keen interest in online and mobile research, co-creative and ethnographic methodologies and applied these all over the world, from hanging out with [...]
Esther GarlandResearch Director
Before joining Face Esther has spent 7 years working at Golley Slater and Dare in planning roles working on clients such as Vodafone, Barclays, Sony, COI and The Army. At Face Esther specialises in leading planning and innovation projects in emerging markets for clients such as Unilever, Reckitt Benckiser and Nokia. When she is not [...]
Lucy BothamCommercial Manager
Lucy joined Face in September 2008 and has quickly become a key contact for many Face clients including Reckitt Benckiser, Unilever and Kimberly Clark. Lucy has worked on over 50 co-creation projects with clients and is an expert in helping people collaborate and get the most out of their interactions whether online or offline. Outside [...]
Ludwig DuranSenior Research Executive
Before discovering his love of qualitative research and brand strategy, Ludwig spent time shoring up his project management and strategic research experience at IBM Austria and a London-based Fund of Hedge Funds. Ludwig’s interest in qualitative research began during his MSc in Politics and Government in the European Union at the LSE. He then went on to hone [...]
Riki NeillResearch Manager
Riki left Nottingham University after completing a Masters course combining psychology and technology design. Focusing on qualitative methods and online social behaviour, he used his major project to assess co-creation techniques in designing musical software for primary education. After 3 years working in commercial market research at GfK NOP; he now continues his passion for [...]
Jessica OwensSocial Media Research Manager
Jessica completed a BA in Anthropology at LSE and a research Masters at UCL before deciding to swap the study of remote Papua New Guinea tribes for commercial research into the equally exotic UK consumer. After starting her career focusing on financial and public sector projects and interviewing respondents from company directors to the unemployed, [...]
Linda MarutaDigital Project Manager
Linda has worked in the Mobile Gaming sector and brings with her solid Project Management experience working alongside developers. She joined the Production team in January 2012 and is part of the team that “makes things happen” ensuring that our research platforms run smoothly. She holds a degree in Advertising and Marketing Communications, and is [...]
David MoonProduction Executive
David joined Face in 2008 after taking part in a Face-run workshop as a co-creator. Since then he has clung on to the company like a persistent illness. He has worked in many different roles including Community Management, Recruitment, Workshop support and he now works in the Production team organising logistics for workshops in the [...]
Adrianne SextonProduction Assistant
Originally from New Orleans, LA, Adrianne moved to London to complete her BA in Communications and Art, Media and design at Richmond American International University. After completing her degree in May 2010, Adrianne joined Face, where she is responsible for assisting the Production Team with everything from recruitment, to handling the logistics of Co-creation workshops [...]
Piers LeonardResearch Executive
Piers has taken what could kindly be termed as a circuitous route into market research. Emerging into professional life as a fresh-faced graduate of Trinity College, Dublin, Piers decided the logical career step was to move to Paris in search of a bohemian existence. Swiftly kicked back into reality, he hopped on a plane to [...]
Kate DavidsResearch Executive, Face N.Y.
Kate Davids joined Face first as an intern while studying in London to receive her Masters in Digital Marketing. While studying for her undergraduate Marketing degree at Arizona State University, she also earned a dual degree from ESC Toulouse in France, where she studied for one scholastic year and worked on her fluent French. Upon [...]
Ted UtoftFace Associate, Singapore
After studying theatre and journalism at the University of Iowa, Ted set off for Beijing where he worked as an editor at the China Daily, China’s national English-language daily. After two years in China, he then set off for Singapore where he has worked in qualitative market research and brand consulting for six years, first [...]
Oliver CheethamFace Associate, UK
Oliver is a freelance film maker, with experience working in both the TV and corporate sectors as a self-shooting producer/ director and editor. Recently he produced and directed the prime time C4 documentary ‘Sex, Lies and Parkinson’s', an ob-doc following a nurse with Young onset Parkinson’s disease and her battle with the extreme compulsive side-effects [...]
Jenny ShenFace Associate, China
Jenny has over 17 years of market research experience in both quantitative and qualitative methodologies, with a particular focus on coordinating multi-city, large sample studies. Jenny’s specialty is qualitative research, including focus group discussion, ethnography, one-on-one in-depth interview and workshop facilitation. Her main research responsibilities are in FMCG, including food, beverages, cosmetics, toiletries, women’s personal care, [...]
Lesley SalemFace Associate, UK
Lesley has previously worked for Unilever and FutureBrand leading her to be involved in lots of challenging and exciting briefs. Some of her recent work includes: Identifying triggers and barriers for the uptake of childhood immunisations for NHS Devon and running an Intervention Development Workshop for the core team, on behalf of NSMC. She has [...]























